bd89f Privacy Policy
Your privacy matters to us. This policy explains exactly what personal data bd89f collects, why we collect it, and how it is stored and protected on our platform.
Section 1
Introduction
This Privacy Policy ("Policy") describes how bd89f ("we", "us", "our") collects, uses, stores, shares, and protects personal information relating to individuals ("you", "the User", "the Player") who access or use the bd89f website and associated services. This Policy forms part of our Terms and Conditions. By registering an account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein.
bd89f is committed to handling your personal data responsibly and in accordance with applicable data protection principles. We collect only the information that is necessary to deliver a safe, secure, and personalised experience to our Players based in Bangladesh, and we never sell your personal data to third parties for marketing purposes.
Scope: This Policy applies to all personal data processed by bd89f in connection with the Platform, regardless of the device or channel through which the Platform is accessed. It covers data collected via the website, mobile browsers, and any promotional or support communications you initiate with us.
Section 2
Information We Collect
We collect personal information in the following categories when you interact with the bd89f Platform. The scope and volume of data collected depends on the level of your engagement with our services, including account registration, identity verification, and transactional activity.
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1
Registration Data
When you create an account on bd89f, we collect your full name, mobile number (Bangladesh), date of birth, and any additional details required for KYC compliance. This information is mandatory for account creation and ongoing identity verification.
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2
Identity Verification Documents
To comply with anti-money laundering obligations and to confirm that Players meet the minimum age requirement of 21+, bd89f may collect copies of government-issued identity documents such as a National ID card or passport, and proof of payment method ownership such as a screenshot of a bKash or Nagad account.
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3
Transactional Data
We record all deposit and withdrawal transactions on bd89f, including the payment method used (bKash, Nagad, Rocket, Dutch-Bangla Bank, or other supported methods), transaction amounts in BDT, timestamps, and transaction reference numbers. This data is required for financial record-keeping and dispute resolution.
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4
Technical and Usage Data
We automatically collect certain technical data when you access the Platform, including your IP address, device type, operating system, browser type and version, referring URL, pages visited, session duration, and clickstream data. This information helps us maintain the security and performance of the Platform and detect unusual or potentially fraudulent activity.
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5
Communications Data
When you contact bd89f customer support via live chat, email, or any other channel, we retain records of those communications, including the content of your messages, timestamps, and any attachments you provide. This data helps us resolve your queries efficiently and maintain a quality support record.
Section 3
How We Use Your Information
bd89f uses the personal data we collect for the following purposes. We process your data only where we have a legitimate basis for doing so, such as the performance of a contract with you, compliance with a legal obligation, or our legitimate business interests where these do not override your rights.
Account Management
To create and maintain your account, authenticate your identity, and deliver account-related notifications.
Payment Processing
To process deposits and withdrawals via bKash, Nagad, Rocket, and other supported local payment methods, and to maintain accurate financial records.
Fraud Prevention
To detect, investigate, and prevent fraudulent transactions, money laundering, account takeovers, and other prohibited conduct on the Platform.
Platform Improvement
To analyse usage patterns, diagnose technical issues, and continuously improve the quality and performance of our games, cricket betting markets, and platform features.
Promotions and Marketing
To send you personalised offers, bonus notifications, and promotional updates where you have consented to receive such communications. You may opt out at any time by contacting support.
Legal Compliance
To comply with applicable laws, respond to regulatory enquiries, enforce our Terms and Conditions, and cooperate with law enforcement or other competent authorities where required.
Section 4
Sharing of Your Information
bd89f does not sell, rent, or trade your personal data to third parties. We may, however, share your information in limited and specific circumstances as described below. In all cases, we require any recipient of your data to handle it with the same level of care and confidentiality that we apply ourselves.
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1
Service Providers
We share data with trusted third-party service providers who assist us in operating the Platform, including payment processors, KYC verification partners, cloud infrastructure providers, and customer support software vendors. These partners are contractually bound to use your data solely for the services they provide to us.
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2
Game Providers
Some of the games available on bd89f are provided by third-party game studios such as Pragmatic Play, Evolution Gaming, Spribe, and others. These providers may receive limited technical data such as a pseudonymous Player ID and session tokens necessary to deliver the game experience. They do not receive your name, contact details, or payment information.
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3
Legal and Regulatory Authorities
We may disclose your personal data to law enforcement agencies, regulators, courts, or other public authorities where we are required to do so by applicable law or where such disclosure is necessary to protect the safety of our Users or the integrity of the Platform.
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4
Business Transfers
In the event of a merger, acquisition, restructuring, or sale of all or part of bd89f's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the Privacy Policy of the new entity will apply going forward.
No Sale of Data: Under no circumstances does bd89f sell, license, or rent your personal data to advertising networks, data brokers, or any commercial third party for their own marketing or profiling purposes. Your personal data is used exclusively to deliver and improve the services you have requested from us.
Section 5
Cookies and Tracking Technologies
bd89f uses cookies and similar tracking technologies on the Platform. Cookies are small text files placed on your device that help us recognise you across sessions, remember your preferences, and analyse how our Platform is used. The following table summarises the types of cookies we use.
| Essential Cookies | Required for the Platform to function. They handle login sessions, security tokens, and basic site navigation. Cannot be disabled. |
| Functional Cookies | Remember your preferences such as language, display settings, and last-visited game category to improve your experience on return visits. |
| Analytics Cookies | Help us understand how Players use the Platform — which pages are most visited, where users exit, and how features are discovered — so we can improve the Platform over time. |
| Session Cookies | Temporary cookies that expire when you close your browser. They maintain your authenticated state and shopping basket during a single visit to the Platform. |
You may manage or disable non-essential cookies through your browser settings. Please note that dis abling certain cookies may affect the functionality of the Platform and may prevent some features from working correctly. bd89f does not use cookies to serve third-party advertising or to track your activity across other websites.
Section 6
Data Security
bd89f implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and the Platform, encrypted storage of sensitive account data, strict access controls that limit internal access to personal data on a need-to-know basis, regular security reviews and vulnerability assessments, and multi-factor authentication for administrative access to Platform systems.
While bd89f takes all reasonable steps to protect your data, no system of data transmission or storage over the internet can be guaranteed to be 100% secure. In the unlikely event of a data breach that affects your rights or freedoms, bd89f will notify affected Users as soon as reasonably practicable and will take immediate steps to mitigate the impact of any such breach.
SSL Protected: All pages on bd89f are served over HTTPS with SSL encryption. Your login credentials, payment details, and personal information are encrypted in transit at all times. You can verify the secure connection by checking for the padlock icon in your browser's address bar when visiting bd89f.pro.
Section 7
Your Privacy Rights
As a User of the bd89f Platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all verified requests within a reasonable timeframe.
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1
Right of Access
You have the right to request a copy of the personal data we hold about you. We will provide this information in a structured, commonly used format within a reasonable period of receiving your verified request.
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2
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. You may also update certain account details directly by logging into your bd89f account and editing your profile.
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3
Right to Erasure
In certain circumstances you may request that we delete the personal data we hold about you. Please note that we may be required to retain certain data for legal, regulatory, or financial record-keeping purposes even after account closure, and erasure requests that conflict with these obligations cannot be fulfilled.
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4
Right to Object
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing carried out on the basis of our legitimate interests where you believe your rights and interests override ours.
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5
Right to Data Portability
Where technically feasible, you have the right to receive the personal data you have provided to us in a structured, machine-readable format, and to transmit that data to another service provider of your choosing.
To exercise any of the above rights, please contact us at [email protected] with your full name and registered mobile number. We may need to verify your identity before processing your request. We aim to respond to all privacy-related requests within 30 days of receipt.
Section 8
Data Retention
bd89f retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. For active accounts, we retain all registration and transactional data for the lifetime of the account. Following account closure, we retain core account and transaction records for a minimum period as required by applicable financial and anti-money laundering regulations. Communications data such as support chat logs and emails are retained for up to 3 years. Technical log data is retained for up to 12 months. When data is no longer required we apply secure deletion procedures to ensure it cannot be recovered or reconstructed.
Protection of Minors
The bd89f Platform is strictly intended for persons aged 21 years and above. We do not knowingly collect personal data from persons under the age of 21. If bd89f discovers that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that a minor in your care has registered on bd89f, please contact us immediately at [email protected].
Changes to This Policy
bd89f reserves the right to update or amend this Privacy Policy at any time. When we make material changes to this Policy, we will update the "Last Updated" date at the top of this page and, where reasonably practicable, notify registered Players via the contact details held on their account. The most current version of the Privacy Policy is always available on the bd89f website.
Your continued use of the Platform following the publication of a revised Privacy Policy constitutes your acceptance of the changes. If you do not agree with the revised Policy, you should stop using the Platform and may request account closure by contacting our support team at [email protected].
Your Privacy Is Our Priority
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